Phone: +91 88 9970 6863
Address: 8 Zangsti Road, Leh 194101
If you have already booked a trip with us, please mention your booking reference number when contacting our customer service.
No, booking needs to be done at least 10 days in advance. We require advance booking because we need to arrange cars for a large number of clients, especially during the peak season. Making the planning and allocating trips to drivers cannot be done at the last minute, many of our drivers come from villages outside Leh so they need to be informed in advance about the schedule.
Yes, our drivers are used to work with clients from all over the world and they will be able to communicate with you in English. They will do their best to answer all your questions and give you information about the Ladakhi culture and traditions.
Yes, our drivers are very flexible and they will make sure that you get the best travel experience in Ladakh. During the tours, you can ask the driver to stop whenever and wherever you want. If you would like to take some time to stroll through a village, the driver will wait for you and he can also guide you if you need.
Yes, you can specify you pick-up location and pick-up time as you wish. You can modify your pick-up information (free of charge) until 5 days before the start of your trip. To do a modification, click on the link “modify your pick-up information” which can be found in the booking confirmation email which was sent to you when you did the taxi reservation. Update your pick-up information and click “confirm”. You will then receive a confirmation email with your updated pick-up information.
Yes, we can arrange the Inner Line Permit for you. You can also ask your hotel in Leh or any travel agent. It is very easy to obtain the permit and it takes one working day. More information about permits can be found on this page.
Yes, you will be given the option to rent an oxygen cylinder during your trip. You can choose this option when you do the reservation. For shared taxi, an oxygen cylinder is always included. Oxygen is used to alleviate symptoms of Acute Mountain Sickness (AMS). You still have to follow the acclimatization guidelines even if you rent an oxygen cylinder. Anyone suffering from AMS must be taken to lower altitude immediately; an oxygen cylinder will help a sick person while he or she is being taken to lower altitude. The cylinder can deliver oxygen for 3 hours and 30 minutes at 2L/min (flow to be used in case of severe AMS) and for 7 hours at 1L/min (flow to be used in case of mild AMS).
Yes, you can ask the driver to take you to a place which is not along the planned itinerary. In that case, the extra distance will be charged ₹ 40 per kilometre (to be paid directly to the driver).
No, we do not arrange hotel bookings. You can book hotels by yourself on websites offering online hotel reservation services such as booking.com, makemytrip.com, expedia.com and agoda.com. You can also contact the hotels directly. If you do not book hotels in advance, the driver will help you to find a hotel or guesthouse when you reach the location.
No, you cannot hire a car without driver because tourists are not allowed to drive by themselves in Ladakh. Only car rental with driver is allowed in the region and the vehicle must be registered with the Ladakh Taxi Union. Roads are rough and difficult in Ladakh so it is essential to have a professional and experienced Ladakhi driver with you.